Entry-header image

Terms & Conditions COVID-19

Corona Full Refund extraordinary cancellation policy!

You will receive a full refund if:

You decide to cancel 30 days in advance of your holiday start date where the official decision of your country of residence (ministry) forbids “all but essential travel” to Croatia.

You decide to cancel 30 days in advance of your holiday start date in the event of border closures or flights being suspended.

In case of travel restrictions up to 29 days in advance of your holiday start Agency is obligated to issue the credit voucher in the amount of paid to the agency. The customer needs to use the credit voucher within 18 months from the date of issue, for the accommodation originally booked. In case the originally booked accommodation is not available at the desired period there is a possibility of transferring to alternative accommodation according to the customer’s wishes. New accommodation needs to be in the same price range as originally booked.